Massage Envy is where you can pamper yourself with massages, skincare treatments, and relaxation services. They have a whopping 1.65 million members across the country.
If you’ve ever tried to cancel Massage Envy membership, you’re not alone. Many people share their struggles online about canceling their Massage Envy membership. To add to the challenge, the Massage Envy website only offers a little help on how to cancel. So, think about giving your local Massage Envy a call to explain your situation.
However, it’s more complex than it may seem. When you try to cancel, the person on the other end of the phone or at the front desk will try their best to convince you to stick with your membership.
Whether you want to save some cash or you don’t use the service anymore, this is your guide to finally canceling your Massage Envy membership.
Canceling your Massage Envy membership
This depends on the contract you signed and the type of subscription you have. It’s important to carefully review your membership agreement because canceling might come with a fee. If you signed up for a monthly plan, canceling is relatively straightforward. But if you commit to a whole year, things can get more complicated. Let’s break it down for you.
Duration Of The Waiting Period
Your contract decides how much notice you have to give before canceling. It could be 30 to 90 days, so check your contract. But remember, they will only give your money back if you use your membership during this notice time, so plan accordingly.
Massage Envy Cancellation Policy
Canceling at Massage Envy depends on the type of subscription you have and your contract. Before you try to cancel, look at your contract carefully to see if there are extra fees. Monthly subscribers have it easier, but if you committed to a whole year, it’s a bit more tricky. However, you won’t have any problems canceling if you meet these conditions:
- You move more than 25 miles away from a Massage Envy.
- You have a doctor’s note saying massages aren’t good for your health.
How to Cancel Your Massage Envy Membership
To cancel your Massage Envy membership, write a letter asking the company to cancel your account. Make sure your letter includes:
- Your name.
- Your contact number.
- Your full address.
- The date you signed the contract.
Take your letter to the Massage Envy Center and give it to the customer help desk. Talk to them about any fees you might need to pay and when your membership will be canceled. Make sure to get a confirmation document.
How to Cancel Massage Envy by Email
If you prefer email, or message [email protected] to cancel your membership. Include all your account details, and remember to ask for a confirmation when your membership is canceled.
Massage Envy Appointment Cancellation
If you need to cancel a Massage Envy appointment, do it 24 hours before your scheduled time for no extra cost. But if you cancel on the same day, you might need to pay a fee of 50% of the service price. If you don’t notify them or visit to cancel, you’ll be charged the full amount.
Easy Membership Cancellation with DoNotPay
Canceling your Massage Envy membership can be time-consuming, but we have a solution. Use the DoNotPay app to cancel your membership online in a few minutes. Here’s how:
- Open your web browser and access the DoNotPay app, or download it from your app store.
- Click on the ‘Hidden Money’ tab.
- Enter “Massage Envy” as the service you want to cancel.
Once your membership is canceled, you’ll receive a confirmation email. This makes it super easy to end your Massage Envy membership.
Do They Offer Refunds?
No, they don’t. If you try to cancel your membership before your contract ends, you may have to pay extra fees. If you’re a monthly subscriber and want to avoid unexpected costs, cancel your membership at least 45 days in advance.
Can You Pause Your Subscription?
Yes, you can. Massage Envy allows you to freeze your subscription for up to six months.
Is There a Free Trial?
Not really. Massage Envy has a trial, but it’s not entirely free. To get a complimentary 60-minute session as a new member, you’ll need to pay for an annual membership.